Vicki is a Senior Case Manager in the Homeless Prevention program at Heartland Alliance.  Heartland Alliance is a social service agency that provides assistance to low and moderate-income people in such areas as housing, medical services, supportive services to seniors and children, job training, and financial assistance.  Vicki began to work for the agency in 1982 and has worked in most of the programs at Heartland Alliance.  

Vicki was one of the original workers that organized the program in 1984.  Since that time Vicki has served her unit as chairperson, union representative, grievance handler, and on the bargaining team.  She is now the National Vice-president for Human Services and is also one of the three trustees that make sure our finances and records are in order.  Vicki is looking forward to retirement so she can spend more time with her four grandsons and one granddaughter.